Every item is cleaned and meticulously inspected as we strive for your satisfaction as a mindful consumer.

Because our collection features gently used, new with tags, and vintage pieces, some light wear and occasional imperfections should be reasonably expected.

In the spirit of transparency, any specific flaws or notable conditions will be detailed in the description and photographs.

Please note that our assessments are intended to help you make an informed purchase and reflect our best objective judgment.‍

We want you - as the next wearer - to enjoy the quality and style of timeless and interesting pieces with complete confidence.

Still have questions? Reach out - we’re happy to help!

Please be aware that pre-owned garments - having been washed, dried, or altered by a previous owner - may fit differently than a new item from the same brand.

Additionally, vintage sizing (pre-2000s) often runs smaller than modern standards.

While we provide measurements in our photos as a courtesy, please note they are approximate. If you are unfamiliar with a brand, we recommend comparing the measurements in the description to a similar item you already own that fits you well, rather than relying solely on the tag size.

Still have questions? Reach out - we’re happy to help!

Store Hours & Customer Support:

Monday - Friday

10:00 a.m. - 4:00 p.m. EST

You can submit inquiries anytime by using our Contact page or emailing directly at relicrevibe@gmail.com.

We aim to respond quickly. Messages received outside of store hours will be answered the next business day.

Your business means a lot to us!

All orders are carefully packed and shipped from Winchester, Connecticut.

Processing Times:

• Orders are processed within 1 - 2 business days (Monday - Friday, with the exception of holidays).

• Orders placed on weekends will be processed the following Monday. If Monday is a holiday, your order will be processed on Tuesday.

• You will receive a tracking number via email as soon as your order ships.

Shipping Rates & Delivery:

• We offer shipping to all 50 states.

• USPS Ground Advantage is used to keep costs low while ensuring reliable, tracked, and insured delivery.

• You can expect your package within 2 - 5 business days once shipped.

  NOTE: Delivery may take longer for remote locations or across the country.

Other Shipping Related Policies:

• Customer is responsible for shipping costs as calculated at time of checkout.

• If an order is returned as the result of an incorrect or incomplete address provided at checkout, the customer will be responsible for any reshipping fees. Please be sure to check all information before submitting your order.

• If tracking shows your package as “delivered” but you cannot locate it, please check with your neighbors and local post office. If it is not received within 48 hours of the delivery scan, please contact us so we can start a claim with the carrier. We will do our best to work with you to find a solution.

• We do not offer international shipping at this time.

Still have questions? Reach out - we’re happy to help!

Due to the unique, pre-owned nature of our collection, all sales are FINAL.

Every item is sold AS IS, based on the detailed descriptions and high-resolution photographs provided.

We do not offer returns, refunds, or exchanges.

Change of Mind? We understand things happen!

If you need to cancel you order, please email us immediately at relicrevibe@gmail.com.

Cancellation Window:

• We can only accept cancellations before an order is prepared for shipment.

The Cutoff:

• Once a shipping label has been generated and your item is packed, we can no longer cancel the order.

We will respond as quickly as possible to let you know the status of your cancellation request.

Still have questions? Reach out - we’re happy to help!